In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing engagements, however, the majority of them have yet to gain from combining shared services and outsourcing into one integrated Global Business Services model.
Thought Metrix provides strategic insight into operational risk issues by combining investigative capabilities and primary source research with unsurpassed analytical skills to allow clients to understand the risks and rewards of new opportunities. Learn More
High-performance BPO is not dependent on organization size, industry, geography, tenure or business function involved. It results, rather, from taking a more strategic and thoughtful approach to establishing and managing BPO engagements. Learn More
Thought Metrix goes beyond the traditional expert networks model by connecting clients to human insight, adding strategic insight to intelligence for a powerful decision-support and executive briefing tool, resulting in interaction that mixes personal experience with real world context. Learn More